Unlock New Growth with ECP CRM
Capture Leads, Grow Occupancy, Move In Happy Residents.
ECP CRM allows you to capture leads instantly, connect and build relationships, and makes the move-in process simple - all in a single user-friendly platform.
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Integrate fully with ECP Clinical
Initiate communication and start to build relationships immediately within ECP CRM. Utilize ECP Clinical Assessments and start creating care plans before leads move into your community. Once they are ready, seamlessly transfer their information into ECP Clinical, reducing redundancy, saving time, and ensuring their move-in process is simple.
Integrate fully with ECP Clinical
Initiate communication and start to build relationships immediately within ECP CRM. Utilize ECP Clinical Assessments and start creating care plans before leads move into your community. Once they are ready, seamlessly transfer their information into ECP Clinical, reducing redundancy, saving time, and ensuring their move-in process is simple.
Grow faster with the CRM designed for assisted living
- Lead tracking
- Referral tracking
- Campaigns
- Tasks and reminders
- Occupancy tracking
- Appointments and calendar
- Send and track email communication
- Integration with ECP Clinical
- Dashboard and reporting
Grow faster with the CRM designed for assisted living
- Lead tracking
- Referral tracking
- Campaigns
- Tasks and reminders
- Occupancy tracking
- Appointments and calendar
- Send and track email communication
- Integration with ECP Clinical
- Dashboard and reporting
Gain oversight across all locations with the CRM dashboard
The CRM dashboard presents important data you need in a meaningful way. View key metrics at a glance, including:
- Responsive reports you can drill into
- Lead metrics
- Conversation rates
- Occupancy changes
- And more!
Gain oversight across all locations with the CRM dashboard
The CRM dashboard presents important data you need in a meaningful way. View key metrics at a glance, including:
- Responsive reports you can drill into
- Lead metrics
- Conversation rates
- Occupancy changes
- And more!
Collect electronic signatures directly within CRM
- Complete all admission and move-in paperwork digitally, making the entire process quicker and smoother.
- Easily collect and securely store signatures from local or out-of-state family members.
- Automatically populate forms with existing CRM data, reducing manual entry and saving time.
- Seamlessly incorporate signed forms into the move-in process without the need for additional tools or steps.
Collect electronic signatures directly within CRM
- Complete all admission and move-in paperwork digitally, making the entire process quicker and smoother.
- Easily collect and securely store signatures from local or out-of-state family members.
- Automatically populate forms with existing CRM data, reducing manual entry and saving time.
- Seamlessly incorporate signed forms into the move-in process without the need for additional tools or steps.
Happy residents, happy you: See why others love CRM
The value of CRM
Maximize occupancy and increase revenue
Oversee current availability at each community so you can plan for move-ins faster than ever. ECP CRM's occupancy tools show available rooms, current room rates, and payer types.
Maximize occupancy and increase revenue
Oversee current availability at each community so you can plan for move-ins faster than ever. ECP CRM's occupancy tools show available rooms, current room rates, and payer types.
Stay on top of communication
Automated next-step scheduling prompts you to schedule your next task, call or email, so you never fall behind on communication. Monitor contact activity in the leads dashboard to see when and what your next step is and how long it's been since you last contacted the lead.
Stay on top of communication
Automated next-step scheduling prompts you to schedule your next task, call or email, so you never fall behind on communication. Monitor contact activity in the leads dashboard to see when and what your next step is and how long it's been since you last contacted the lead.
Utilize campaigns to increase leads
Schedule marketing campaigns to increase awareness of your community and attract more qualified leads. Track details surrounding your campaign to answer questions like:
- How did they hear about our community?
- How many leads did we get from this campaign?
- Which campaign was most successful and cost-effective?
Utilize campaigns to increase leads
Schedule marketing campaigns to increase awareness of your community and attract more qualified leads. Track details surrounding your campaign to answer questions like:
- How did they hear about our community?
- How many leads did we get from this campaign?
- Which campaign was most successful and cost-effective?