About Us

Sonja Karlson, ECP’s VP of Finance, has been with the company since 2013. With a background in commercial real estate and construction accounting, Sonja is committed to financial accuracy and transparent customer communication. Passionate about ECP’s growth and potential, she focuses on building long-term relationships through clear, honest billing and fostering a strong company culture.

Carly Smith joined ECP in 2016 and has been Director of Product Management since 2022. With her entire career in assisted living, Carly brings years of industry expertise and passion. She holds a degree in healthcare administration from the University of Wisconsin - Eau Claire, using her knowledge to guide ECP’s products and meet the evolving needs of assisted living communities.

Jeremy London, VP of Customer Experience at ECP since 2023, oversees implementation, customer success, and pharmacy services. His goal is to ensure customers maximize the value of ECP’s platform. Previously, Jeremy spent a decade at Epic. He holds a degree from Indiana University Kelley School of Business and focuses on driving customer loyalty and growth at ECP.

Sarah Mueller is ECP’s Director of People Operations & Talent Acquisition, with expertise in talent management and organizational development. She holds a B.B.A. from The University of Iowa and an M.S. in Organization Development from Saint Joseph's University. Sarah aligns people strategies with business goals, focusing on developing talent that drives growth, culture and company values.