about us

Sonja Karlson, ECP’s VP of Finance, has been with the company since 2013. With a background in commercial real estate and construction accounting, Sonja is committed to financial accuracy and transparent customer communication. Passionate about ECP’s growth and potential, she focuses on building long-term relationships through clear, honest billing and fostering a strong company culture.

Carly Smith joined ECP in 2016 and has been Director of Product Management since 2022. With her entire career in assisted living, Carly brings years of industry expertise and passion. She holds a degree in healthcare administration from the University of Wisconsin - Eau Claire, using her knowledge to guide ECP’s products and meet the evolving needs of assisted living communities.

Jeremy London, VP of Customer Experience at ECP since 2023, oversees implementation, customer success, and pharmacy services. His goal is to ensure customers maximize the value of ECP’s platform. Previously, Jeremy spent a decade at Epic. He holds a degree from Indiana University Kelley School of Business and focuses on driving customer loyalty and growth at ECP.

ECP’s Director of People Operations & Talent Acquisition, Sarah Mueller, brings expertise in talent management and organizational development, with a focus on building people strategies that support growth, culture, and company values. Since joining ECP in 2022, she has helped scale a high-performing, people-first organization dedicated to supporting assisted living operators through technology. Sarah holds a B.B.A. from University of Iowa and an M.S. in Organization Development from Saint Joseph's University. 

Sean Spielberg, VP of Growth at ECP since 2025, oversees the Billing & Payments product and team, along with key data initiatives spanning reporting and analytics. Sean previously served as Director of Product at YipitData and CreatorIQ, co-founded Instascreener, and was a Product Manager at Oscar. He holds a BA and MBA from Columbia University, and focuses on the initiatives most critical to ECP's next stage of growth. 

Autumn McKinnell, Marketing Director at ECP, has spent over five years building the team and strategy behind the company's demand generation, brand, and growth initiatives. She leads with a sharp focus on driving measurable pipeline impact while keeping marketing a strong, practical partner to sales. Grounded in a deep commitment to the assisted living operators ECP serves, Autumn brings both strategic vision and customer empathy to everything she does.