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April 2020

Pharmacy-Related Updates

April 29 @ 11:00 am - 11:30 am

This session will cover the newly updated pharmacy-related features in ECP. Learn how you can lock down fields in the pharmacy check-in, see what updates we have on the medication pass, and check out the new VUCA Health videos we have added. There are some new pharmacy preferences in the account settings and some new med log preferences in the pharmacy dashboard.

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May 2020

Caregiving Basics

May 14 @ 1:00 pm - 1:30 pm

This session will cover some of the essential features for providing cares and completing daily tasks. This is a great tutorial for staff that are new to ECP and need basic caregiving training.

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Quality Assurance Program

May 19 @ 10:30 am - 11:00 am

This session will focus on the purpose of Quality Assurance programs, the benefits of having these programs, and how ECP can help you implement them.

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State Reports

May 27 @ 2:00 pm - 2:30 pm

This session will highlight state-specific features available in ECP that help communities remain compliant. We will be going over different examples of assessments, additional reports and forms, and compliance-related building tasks. We'll also take a look at tools in ECP that help track staff training hours and certifications.

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June 2020

Controlled Substance Count

June 4 @ 11:00 am - 11:30 am

This session will cover the differences between the classic and 2.0 versions in ECP. Learn how to set up controlled substances, identify them on the med pass, and complete a controlled substance count. View the count history and make adjustments to the inventory.

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ECP Billing

June 9 @ 1:00 pm - 1:30 pm

ECP Billing automates the accounts receivable process by assigning expenses and creating invoices at the time of service. All billable items can easily be tracked and connected to individual residents.  Also included is a report generator for income, customer balances, and statements.  From start to finish, ECP streamlines and simplifies software application integration into existing operations.

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Challenging Behaviors

June 17 @ 10:30 am - 11:00 am

In this session, you can learn how to handle challenging behaviors, how to protect yourself and others, and also how to prevent them from continuing to occur.

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July 2020

Single Cares

July 7 @ 11:00 am - 11:30 am

This session will cover single care charting. Learn how to add a la carte items to a resident’s profile, such as extra loads of laundry, guest meals, and salon services. Single cares originate from the resident care plan. They're easy to chart and include cost and time tracking. We hope you can join us!

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Avoid Common Citations by Using ECP

July 15 @ 1:00 pm - 1:30 pm

Suggested For: Caregivers, Nurses, Directors, Administration. Housekeeping, Maintenance In this session we will discuss some of the most common citations that occur in the senior living industry, such as medication administration, resident's rights, staff training, and many more. We will talk about the importance of preventing these violations and show how ECP can help.

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Level of Care

July 23 @ 10:30 am - 11:00 am

Suggested For: Directors, Nurses, Caregivers, Administrators This webinar will cover the different Level of Care options in the program, how they can be set up, what they would be used for and related reports that are available. This will be a great overview on how to track level of care in the program.

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Incident Report & Investigation

July 28 @ 2:00 pm - 2:30 pm

Suggested For: Directors, Nurses, Caregivers, Administrators This session will cover our updated Incident Report and Investigation tool that we have created for full product customers. We will touch on why we made these changes, the benefits of the changes, how it will keep you protected, and how to start using it if you aren't already.

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August 2020

Building File Management

August 19 @ 2:00 pm - 2:30 pm

Suggested For: Owners, Directors, Nurses, Maintenance, Housekeeping, Human Resources, Finance, Administrative In this session, we will cover what a building object is and how to set one up. We will discuss different ways to use a building object, whether it's for compliance purposes, maintenance tasks, end of shift checklists, audits and more.

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Quality Improvement Report

August 27 @ 11:00 am - 11:30 am

Suggested For: Owners, Directors, Nurses, Operators, Administrators We have partnered up with the WALA team to present this webinar that focuses on ECP's new Quality Improvement report. This report will provide you with several key quality indicators needed for your WCCEAL data submission and will be helpful for tracking trends and identifying areas for improvement.

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September 2020

Preventing Employee Injuries

September 1 @ 1:00 pm - 1:30 pm

This session will focus on preventing employee injuries through training and improved communication. Learn how to protect yourself and others, as well as how to handle injuries properly and prevent them from continuing to occur.

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Alert Basics

September 9 @ 10:30 am - 11:00 am

This session will go over setting up and attaching alerts to medications, cares, and various reports.  Alerts have many different purposes in ECP.  They are a great reminder for when things are due. They also help prevent things from getting missed, and they notify users when something has been completed or issued.

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Virtual Office Hours

September 14 @ 3:30 pm - 5:00 pm

ECP Sales Reps will be available to answer your questions. Enter a drawing for a chance to win a $250 Amazon Gift Card.

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Virtual Office Hours

September 15 @ 3:30 pm - 5:00 pm

ECP Sales Reps will be available to answer your questions. Enter a drawing for a chance to win a $250 Amazon Gift Card.

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ECP Complimentary Yoga session with Yogi Bryce Moyer

September 16 @ 10:00 am - 10:45 am

Live From Hollywood Hills. Bryce is a certified Yoga instructor who grew up in Wisconsin before pursuing his professional dance career in New York, Tokyo and now LA. He has been teaching dance and yoga for 8 years. Bryce has adopted yoga into all aspects of his life and loves introducing people to its physical, mental and spiritual benefits. Click the URL in the Details section below to RSVP.

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Live Virtual Booth featuring the full ECP Suite

September 16 @ 3:30 pm - 5:00 pm

ECP Staff will be available to answer your questions on any of the products available in the ECP Suite: eMAR, EHR, Billing, Leads CRM, WCCEAL, B2B, Pharmacy, Mobile App, CareGenie, and CommunityPal. Stop by and say hi! Enter a drawing for a chance to win a $250 Amazon Gift Card.

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Advanced Medication Features

September 17 @ 2:00 pm - 2:30 pm

This session will cover some of the more advanced features regarding medications such as gathering reports, viewing history and tracking trends.

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ECP Social Session with Comedian Jeff Blanchard

September 17 @ 2:30 pm - 3:30 pm

Join us for a social hour featuring Q&A with Joel Moyer and Comedian Jeff Blanchard. Jeff is the co-founder of Cleveland’s longest running Improve comedy troupe and theater. You won’t want to miss out on Jeff’s organic humor. First 25 people who join get a $10 Amazon gift card! Click the URL in the Details section below to RSVP.

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Live Virtual Booth featuring the full ECP Suite

September 17 @ 3:30 pm - 5:00 pm

ECP Staff will be available to answer your questions on any of the products available in the ECP Suite: eMAR, EHR, Billing, Leads CRM, WCCEAL, B2B, Pharmacy, Mobile App, CareGenie, and CommunityPal. Stop by and say hi! Enter a drawing for a chance to win a $250 Amazon Gift Card.

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Advanced Care Features

September 29 @ 11:00 am - 11:30 am

Suggested for: Owners, Operators, Administrators, Nurses, Life Enrichment Coordinators, Directors. This session will cover some of the more advanced features regarding Care Plans and Daily Tasks.

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October 2020

Improve Communication with Notifications

October 22 @ 10:30 am - 11:00 am

This session will go over setting up resident specific and general Notifications. We will also talk about different ways to use the various types of notifications. Notifications are a great communication tool in ECP that helps ensure the appropriate parties are properly informed. Suggested For: Directors, Owners, Nurses, Med Passers, Caregivers, Housekeeping, Maintenance

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Falls Happen, Now What?

October 28 @ 1:00 pm - 1:30 pm

This session will cover the importance of communication, documentation, investigation, and reviewing process when falls do occur. We will also focus on the tools in ECP that will help you reduce risk. Suggested for: Owners, Directors, Nurses, Operators, Caregivers, Administrators, Pharmacies, Outside Providers

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