Customer Spotlight: Germantown Plantation Senior Living Community
Staff engagement with residents increases at Germantown after ECP Implementation
About the Organization
Organization Name:
Germantown Plantation Senior Living Community
Website:
https://germantownplantation.com/
Main Contributor:
Andrew Gibson
Director of Nursing
Organization Type:
Assisted Living
ECP Suite:
eMAR, EHR
Organization Description:
Germantown Plantation provides month to month rental apartments surrounded with all needed amenities, conveniences, activities and community under one roof with no buy-in fee.
Challenge
Our biggest challenge prior to using ECP was that our staff wasn't able to provide personalized patient care due to a difficult to understand charting system. Our staff felt most of their time was centered around a computer screen.
Solution from ECP
We are so thankful that ECP addressed that challenge so that our staff could focus more on providing excellent care and building trusting relationships with our residents and their families.
We are so thankful to be introduced to top leaders in the industry that developed a charting system that allows our staff to engage with our residents more within the community.Andrew Gibson, Director of Nursing
Results
The morale of the community has improved greatly because our staff is able to engage more with our residents and their families within the community.
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