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  • Why ECP
    Read about ECP's mission and values in proving a complete software solution for assisted living and long-term care communities.
    See what our valued customers have to say about their personal experience with ECP.
    ECP is a rapidly growing software service that provides industry leading community management solution.
    View the list of industry standard certifications that we're proud to have achieved.
  • Solutions
    BY INDUSTRY
    Discover why ECP is the preferred assisted living software, helping communities thrive and provide better care.
     
    Understand how ECP aids in providing person-centered care to improve residents' quality of life.  
     
    Save time and grow your business with the leading Assisted Living eMAR.
     
    Automate and grow your Independent Living communities.
     
    Explore the tools available to help improve the quality of care for individuals with disabilities.
     
    Learn how ECP can benefit Adult Family Homes, Group Homes, and Small Assisted Living Communities.
    ECP provides a complete workflow solution for your business, from lead to resident to revenue.
     
    Take a look at the tools ECP provides to gain complete oversight into your communities.  
     
    Improve your workflow and spend more time caring for your residents with the inudustry's leading clinical software.
     
    Learn how ECP helps reduce time spent charting, providing more quality time with residents.
     
    Identify prospects that align with your goals and increase occupancy rates.  
     
     

     

  • Products

    Reduce medication errors with safer med passing and enhanced oversight.

    Capture leads, build relationships, and grow occupancy.
    Confidently care and ensure better care.

     

    Track every step from decision to move-in day, all in one place.
    Capture every service, every payment, every time.
  • Resources
    Review common questions to find the answers you're looking for.
     
    Our library of informative guides to ECP products and solutions as well as industry-related topics.
     
    View a list of upcoming webinars and events.
    Connect seamlessly with pharmacy partners and favorite tools through ECP's integrations.
     
    Read these success stories from our customers.
     
    ECP helps senior living communities turn daily care into measurable outcomes that support value-based care partnerships.
    Build seamless, reliable connections to ensure accurate data exchange.
     
    Stay in the know with ECP updates and industry knowledge.
    Browse our comprehensive library of standard and state custom reports.
     
    Stay informed with official updates, product enhancements, and industry contributions from ECP.
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security & certifications

Practices to Protect All Your Data

At ECP, your data's safety is our top priority. We follow the best security practices to keep your information secure. Rest assured, all the data you store with us remains yours, and we are dedicated to ensuring it stays private and protected from unauthorized access.

Secure and Reliable Infrastructure

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99 uptime

While no single solution is foolproof to protect against a targeted attack, ECP, in partnership with Amazon Web Service (AWS), utilizes multi-tier defense-in-depth strategies to protect the integrity and confidentiality of patient data in accordance with HIPAA and provide a 99.99% uptime to be able to access your data. Daily backups are offloaded from host systems, and multi-location redundancy ensures that you can always access your data.

Compliance provided by AWS

Learn more about AWS →

Our Security Commitment

Our multi-layer security system, featuring AWS WAF (Web Application Firewall) and AWS Guard Duty (active intruder detection), continuously monitors and identifies suspicious traffic and attacks in real-time, alerting security operations immediately. Advanced antivirus practices are also implemented to safeguard your data from malware threats.

Our Certifications

SOC 2 Type II

ECP has achieved SOC 2 Type II compliance without qualification, reaffirming its commitment to top-tier data security, availability, and confidentiality in senior living and long-term care.

SOC 2 Type II, established by the AICPA, is a rigorous audit that assesses whether an organization's controls are properly designed to mitigate risks and protect client data consistently in day-to-day operations. Learn more about the audit process in our press release.

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This Health IT Module is compliant with the ONC Certification Criteria for Health IT and has been certified by an ONC-ACB in accordance with the applicable certification criteria adopted by the Secretary of Health and Human Services. This certification does not represent an endorsement by the U.S. Department of Health and Human Services.
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ONC CERTIFIED HIT® is a registered trademark of HHS.
SLI CERTIFIED® is a registered trademark of Gaming Laboratories International, LLC dba SLI Compliance.

ONC Certified HIT

Developer Name: Extended Care Professional, LLC
Product Name: ECP
Version: 8.0
Certification number: 15.05.05.3086.ECP1.08.00.0.210514
Certification date: May 14, 2021
Criteria certified:

  • 170.315(b)(10) Electronic Health Information Export 
  • 170.315(d)(12) Encrypt Authentication Credentials
  • 170.315(d)(13) Multi-Factor Authentication
    • Use Cases: ECP supports multi-factor authentication for all users who are granted access by requiring a user-specific login & password, as well as a company-specific login factor (login & password or URL GUID).
  • 170.315(g)(4) Quality Management System
  • 170.315(g)(5) Accessibility-Centered Design

Additional Types of Costs
No additional costs at this time.

Real World Testing