senior living move-ins

Move-in software for senior living is a digital tool that manages the admissions onboarding process — from sending document packets to capturing e-signatures to coordinating tasks across departments. It replaces the physical paperwork stack with a digital workflow that families can complete from home and staff can track in real time. In senior living, a smooth move-in process sets the tone for the entire resident relationship — and ensures the clinical team has what they need from day one.

ECP Move-Ins is connected to ECP's clinical platform throughout the admissions process — not just at move-in. Pre-assessments completed in the clinical suite feed level-of-care data and admission approval decisions back into Move-Ins, automatically completing key milestones and updating the prospect's file. This keeps both clinical and sales teams working from the same current information as the process progresses. When a resident moves in, their profile moves automatically into the full ECP clinical suite — no duplicate entry, no manual handoff.

Yes. ECP Move-Ins sends the full document packet digitally — families can complete, review, and sign from any device without requiring an in-person appointment. E-signatures are legally compliant and stored securely in the resident record. This reduces the document burden on move-in day and gives families time to review paperwork thoughtfully rather than under time pressure.

ECP Move-Ins is designed to work as part of the full ECP platform — receiving prospect data from ECP CRM and passing clinical data forward to EHR and eMAR. For communities using a third-party CRM, ECP's integration partner network supports connections to leading platforms. ECP's implementation team works with each operator to configure the right setup.

Yes. ECP Move-Ins is fully configurable — customize document packets, signature requests, move-in to-do lists, and required file captures to match your community's process. Add steps, remove what you don't use, and rename tasks to match your terminology. Admissions and operations leaders can make these adjustments directly, without IT support. Workflows can be set at the community or division level, so no two locations need to operate the same way.

By moving document collection and signature capture to a digital workflow families can complete independently, ECP reduces the time admissions staff spend chasing paperwork, scheduling in-person signing sessions, and manually filing documents. Task assignments across departments are automated — clinical leaders and care coordinators are notified and given their move-in tasks without requiring manual handoffs from admissions.