There’s only ONE Assisted Living Software

that checks all the boxes.

ECP BENEFITS

Click each item below for details on the benefits of ECP

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Compliance
  • Managing Compliance
    • Alerts to oversee management teams and ensure they are completing work, such as clinical oversight, Life Enrichment, supervisors.
    •  Manage Roles– User Groups can help eliminate role deviation by allowing certain teams to be allowed to view specific parts of ECP.
  • Tracking staff compliance/Electronic Files   
    • For example, in WI, staff are required to complete specific courses within 90 days of employment (which can cost facilities hundreds of dollars a year depending on how many staff they require and how much turnover they have) and then 15 hours of CEU’s annually beginning their first full year, regarding specific topics. ECP helps track this information within their user login and allows the community to print a report with the CEU totals.  BID’s, Criminal and Caregiver Backgrounds, I9, TB tests, Orientation check off lists and so on can be uploaded. ECP allows the flexibility for communities to create their own notations in employee user logins under Additional Info (Hiring, Training, Compliance, Review, Personal, Notes) which ultimately can assist with HR.
  • Alerts
    • Pop up, text & email options
    • Notify management of falls & incidents
    • Accountability
  • Audits 
    • Track trends
    • Identify areas of concern 
  • State assessments and forms 
  • Building management/compliance 
  • Web-based 
    • Remote accessibility – stay up-to-date on what is happening in your community from anywhere
    • Easy set up/no installation
    • HIPAA compliant servers/storage
  • Incident Report and Investigation 
    • Reviewed by M3 Insurance
    • Mitigate risk
    • Customizable follow-ups
    • Determine root cause & prevent future occurrences
  • Customization – Can customize verbiage, assessments, reports, etc. to fit specific license and care types
Reports

Allows for Directors to have easier access to data and complete and/or file State reports. 

  • There are many reports that have to be completed and at times sent to the State. Some are scheduled, and some are as needed. With having State Reports added within ECP, it’s easier to gather the data and complete the report to send. – Resident Evac, Risk Agreements, Scheduled and PRN Psychotropic Reviews, Fire Reports, Self-reporting.

Census/Discharge Management/Marketing

  • While each community has their own marketing plan, ECP can assist with gathering all the data needed for tracking and trending. What are the reasons for low census? Did the resident move to higher skilled care, pass away, move to a competitor?  What trends are they seeing with admissions? Private pay, State funding, Long Term Care Insurance, etc.

State assessments and forms 

Incident Report and Investigation 

  • Reviewed by M3 Insurance
  • Mitigate risk
  • Customizable follow-ups
  • Determine root cause & prevent future occurrences

Reports 

  • Unlimited customizable reports
  • Report Generator – Gather any combination of data from ECP and export to excel or PDF
  • Data-driven reports
    • Analytics & trend monitoring
Efficiency

Manage Roles– User Groups can help eliminate role deviation by allowing certain teams to be allowed to view specific parts of ECP.

Electronic Storage/Less Paper

  • Directors can store copies of facility licenses, expense reports, fire drill inspections, all required files per regulation for easy access anywhere.


Tracking staff compliance/Electronic Files 

  • For example, in WI, staff are required to complete specific courses within 90 days of employment (which can cost facilities hundreds of dollars a year depending on how many staff they require and how much turnover they have) and then 15 hours of CEU’s annually beginning their first full year, regarding specific topics. ECP helps track this information within their user login and allows the community to print a report with the CEU totals.  BID’s, Criminal and Caregiver Backgrounds, I9, TB tests, Orientation check off lists and so on can be uploaded. ECP allows the flexibility for communities to create their own notations in employee user logins under Additional Info (Hiring, Training, Compliance, Review, Personal, Notes) which ultimately can assist with HR.

Saves time 

  • Efficient charting
  • Communication
  • Less time documenting = more time spent devoted to residents
  • Assessment > Care Plan > Daily Tasks (3 steps taken care of at once)
  • Easily accessible & don’t have to search through binders, boxes, etc.
  • Saves money
    • Eliminate paper and material costs
    • Unlimited cloud storage/file management
    • Increased staff efficiency

Web-based 

  • Remote accessibility – stay up-to-date on what is happening in your community from anywhere
  • Easy set up/no installation
  • HIPAA compliant servers/storage

Streamlines communication & improves continuity and quality of care 

  • Detailed observation, care, and medication histories
  • Internal notes and communication between shifts
  • Third-party provider access

Training & support 

  • Personalized one-on-one or small group training
  • 24/7 support
  • ECP university
  • Guides
  • Videos
  • Webinars
Marketing

Easy to use, lead tracking/CRM solution

Most Qualified Leads

Identify prospects with longest stay potential and most desirable level of care. Break barriers to move in, using key life indicators.

Real Time Status Reports

  • Open leads
  • Key performance indicators
  • Length of stay
  • Referral sources and campaigns
  • Conversion ratios

Get valuable needs, preferences, and life story details that will seamlessly transition into the initial Individual Service Plan.

Two is Better Than One

Document couples as individual prospects in one place while tracking and recording separate admission criteria and preferences.

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eMAR

Stay in Sync
If we’re not already connected to your pharmacy, our dedicated integration staff will make switching to ECP a snap!

Intelligent Automation
Our vast eMAR experience has developed into an unparalleled system that automatically creates follow ups, compliance questions, reminders and alerts.

Risk Mitigation
Our tireless approach to continuous improvement means that ECP’s eMAR is not only extremely accurate and reliable in reducing med errors, it is also quick and easy for communities to use.

Cares
  • Alerts
    • Pop up, text & email options
    • Notify management of falls & incidents
    • Accountability
  • Audits
    • Track trends
    • Identify areas of concern 
  • Level of Care
    • Determine LOC by assessment, time or points
    • Care Plan Deviation – Monitor what is projected vs. actually occurring & capture additional costs
  • Streamlines communication & improves continuity and quality of care
    • Detailed observation, care, and medication histories
    • Internal notes and communication between shifts
    • Third-party provider access
  • App
    • Offline charting
    • Mobile friendly
    • Assignments
Mobile App

No Wi-Fi, No Problem
Confidently documents, meds, cares, and more – no matter your location or access to Wi-Fi. Captured information syncs automatically when Wi-Fi becomes available.

Anywhere, On Any Device
Our app works on Windows desktops, laptops, tablets, and phones, as well as Android and iOS tablets and phones.

Intuitive Efficiency
Our new interface is modern and intuitive. It will take caregivers less time to learn how to chart so they can spend more time providing better quality care.

Billing

Never miss a la Carte Billing Items

Never Miss a la Carte Billing Items

Gone are the days of losing money on poor record keeping of services rendered to residents. ECP’s billing module automates the process by assigning expenses and creating invoices at the time of service. All billable items can easily be tracked and connected to individual residents.

Specifically Built for AL and IL Homes

Unlike most software options, ECP’s billing module was developed specifically for AL and IL communities. From start to finish, ECP streamlines and simplifies software application integration into existing operations.

Take Control Over AR Billing and Reports

Leveraging ECP’s eMAR/EHR software, ECP Billing easily creates and distributes invoices via email or traditional mail. Includes reports for Income, Customer Balances, and Statements.