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Best in class support

Please fill out this form if you require help from ECP. We will respond to all requests as soon as possible, within our regular business hours. If you have an urgent request and require a response before regular business hours, please call our support line at 262-684-5600 and select option 1. If this is a true emergency, please call 911.

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Achieve excellence with ECP

eMAR for assisted living tile

eMAR
Reduce medication errors with safer med passing, enhanced oversight, and pharmacy connection. 

CRM for assisted living tile

CRM
Develop more leads and grow occupancy faster. Track referrals, campaigns, appointments, and tasks.

EHR and care plans for assisted living tile

EHR and Care Plans
Complete assessments, build care plans, and generate task lists automatically.

Billing for assisted living tile

Billing
Streamline revenue capture, track care level changes, build custom charge library, and manage invoice generation.

med pass workflow

eMAR

Improve med-passing workflows

Pharmacy connection

Med auditing

Med check-in

Med refusal report

Med pass - 8 med rights

Psychotropic meds report

PRN administration and tracking

Alert system

Prompts for additional care questions and vitals signs

Controlled substance count (ensures compliance)

 

med pass workflow

EHR and Care Plans

Complete assessments, build care plans, and generate task lists automatically

Incident reports

Permissioned user and task groups

Staff notes and observations tool

Task audits

Care plan deviation and projections

State-specific assessments

 

EHR and care plan Assessment workflow
EHR and care plan Assessment workflow
crm and lead tracking

CRM

Deliver more prospects and grow occupancy faster

Track potential residents

Fully integrates with ECP web

Track referral relationships and trends

Qualification identifiers

Track campaigns

Capture biographical information

Schedule tasks, appointments & reminders

Occupancy tracking/Apartment management

Lead rating

   
crm and lead tracking

Billing

Ensure no revenue slips through the cracks

Accounts receivable tool

Pull data directly from the EHR

Track ala carte charges

Level of care tracking
Automatic notifications

Direct communication with billing contacts

billing revenue capture