Request support
Best in class support
Please fill out this form if you require help from ECP. We will respond to all requests as soon as possible, within our regular business hours. If you have an urgent request and require a response before regular business hours, please call our support line at 262-684-5600 and select option 1. If this is a true emergency, please call 911.
Achieve excellence with ECP
EHR and Care Plans
Complete assessments, build care plans, and generate task lists automatically.
Billing
Streamline revenue capture, track care level changes, build custom charge library, and manage invoice generation.
eMAR
Improve med-passing workflows
Pharmacy connection |
Med auditing | ||
Med check-in |
Med refusal report | ||
Med pass - 8 med rights |
Psychotropic meds report | ||
PRN administration and tracking |
Alert system | ||
Prompts for additional care questions and vitals signs |
Controlled substance count (ensures compliance) |
EHR and Care Plans
Complete assessments, build care plans, and generate task lists automatically
Incident reports |
Permissioned user and task groups |
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Staff notes and observations tool |
Task audits | ||
Care plan deviation and projections |
State-specific assessments |
CRM
Deliver more prospects and grow occupancy faster
Track potential residents |
Fully integrates with ECP web | ||
Track referral relationships and trends |
Qualification identifiers | ||
Track campaigns |
Capture biographical information |
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Schedule tasks, appointments & reminders |
Occupancy tracking/Apartment management | ||
Lead rating |
Billing
Ensure no revenue slips through the cracks
Accounts receivable tool |
Pull data directly from the EHR | ||
Track ala carte charges |
Level of care tracking | ||
Automatic notifications |
Direct communication with billing contacts |