Assisted Living CRM

    Capture Leads, Grow Occupancy, Move In Happy Residents

    ECP's CRM for senior living helps you manage your leads, stay on top of follow-ups, and keep move-ins on track. It’s everything your team needs, all in one place.

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    ECP Assisted Living and Senior Living CRM

    The Value of a CRM for Senior Living

    the value of CRM

    NEW! ECP Move-Ins

    Admissions Without the Chaos

    Track tasks, collect signatures, and manage the full admissions process in one view. Move-ins stay on schedule and families stay informed.

    Move-in residents

    ECP Move-ins
    EPC Move-ins

    NEW! ECP Move-Ins

    Admissions Without the Chaos

    Track tasks, collect signatures, and manage the full admissions process in one view. Move-ins stay on schedule and families stay informed.

    Move-in residents

    ECP CRM lead management

    Centralized Lead Management

    One Place for Every Lead

    Track every inquiry, follow-up, and touchpoint without digging through spreadsheets. Everything your team needs to convert leads into residents, right at their fingertips.

    Convert leads to residents

    ECP CRM lead management

    Centralized Lead Management

    One Place for Every Lead

    Track every inquiry, follow-up, and touchpoint without digging through spreadsheets. Everything your team needs to convert leads into residents, right at their fingertips.

    Convert leads to residents

    Calendar and Email Integration

    Stay in Sync, Never Miss a Tour or a Follow-up

    Connect your calendar and email to ECP CRM so you can manage tours, meetings, and family communication all in one place. No switching tools, no extra steps — everything is scheduled, sent, and tracked without ever leaving ECP CRM.

    Stay ready for every step

    ECP CRM calendar and email integration
    ECP CRM calendar and email integration

    Calendar and Email Integration

    Stay in Sync, Never Miss a Tour or a Follow-up

    Connect your calendar and email to ECP CRM so you can manage tours, meetings, and family communication all in one place. No switching tools, no extra steps — everything is scheduled, sent, and tracked without ever leaving your CRM.

    Stay ready for every step

    ECP CRM to Clinical integration

    Clinical Integration

    From Lead to Resident, No Re-Entry

    When a lead becomes a resident, their info flows straight into ECP Clinical. No retyping. No missed details. Just a smoother move-in process.

    See the workflow live

    ECP CRM to Clinical integration

    Clinical Integration

    From Lead to Resident, No Re-Entry

    When a lead becomes a resident, their info flows straight into ECP Clinical. No retyping. No missed details. Just a smoother move-in process.

    See the workflow live

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    Let's team up! Integrate with ECP

    Are you ready to connect your solution with the easiest-to-use and most modern software in senior living? At ECP, we help your product shine while serving thousands of communities nationwide.
     

     

    Learn more about partnering

    Explore our ecosystem of partners

    ECP helps you solve real challenges. Our ecosystem of solutions, including existing integrations, BI tools, API, and even CSV transfers, empowers you to save time, reduce errors, and make better decisions with the tools you already rely on.

    integrations graphic-01

     

    Let's team up! Integrate with ECP

    Are you ready to connect your solution with the easiest-to-use and most modern software in senior living? At ECP, we help your product shine while serving thousands of communities nationwide.
     

     

    Learn more about partnering
    lets team up mobile

    Explore our ecosystem of partners

    ECP helps you solve real challenges. Our ecosystem of solutions, including existing integrations, BI tools, API, and even CSV transfers, empowers you to save time, reduce errors, and make better decisions with the tools you already rely on.

    Explore partners

    Reporting and Pipeline Visibility

    Understand Performance Across Communities

    Get real-time visibility into lead activity and team performance. Spot bottlenecks, support your team, and grow occupancy with confidence.

    Get real-time visibility

    ECP CRM reporting and pipeline visibility
    ECP CRM reporting and pipeline visibility

    Reporting and Pipeline Visibility

    Understand Performance Across Communities

    Get real-time visibility into lead activity and team performance. Spot bottlenecks, support your team, and grow occupancy with confidence.

    Get real-time visibility

    ECP CRM digital signatures

    Digital Signatures

    Sign From Anywhere, No Extra Tools

    Collect and store signatures right in ECP CRM. Forms auto-fill with lead info and flow directly into the move-in process—quick, simple, and secure.

    Try digital signatures

    ECP CRM digital signatures

    Digital Signatures

    Sign From Anywhere, No Extra Tools

    Collect and store signatures right in ECP CRM. Forms auto-fill with lead info and flow directly into the move-in process—quick, simple, and secure.

    Try digital signatures

    Built for Senior Living

    Simple, Fast, and Connected

    ECP CRM is made for the way your assisted living communities work. Easy to use. Easy to adopt. And deeply connected to the rest of your tools.

    Experience the full ECP Suite

    ECP CRM to Move-In to Clinical workflow
    ECP CRM to Move-In to Clinical workflow

    Built for Senior Living

    Simple, Fast, and Connected

    ECP CRM is made for the way your assisted living communities work. Easy to use. Easy to adopt. And deeply connected to the rest of your tools.

    Experience the full ECP Suite

    120,000+ Users Put Their Trust in ECP

    ECP Assisted Living Software Cedarhurst testimonial l
    ECP Assisted Living Software SAL testimonial c
    ECP Assisted Living Software Compass testimonial r

    Best-in-Class Support

    ECP is supported by a 100% US-based, customer-first support team. Not only are they well-versed in our software, many have extensive experience in assisted living. Our support team's goal is to provide high-quality support to communities and partnered pharmacies. You can also explore our additional success resources including:
    • Online knowledge base
    • University training videos
    • Webinars
    ECP best-in-class support

     

    See ECP in Action